Privacy Policy

Last updated: July 2026

1. Introduction

Pickleball Events Australia ("we", "us", or "our") operates the website pickleballeventsaustralia.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site.

We are committed to protecting your privacy and complying with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our Site, you consent to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide

We may collect personal information that you voluntarily provide, including:

  • Email Address: If you subscribe to our newsletter or updates, we collect your email address to send you information about new tournaments and site updates.
  • Correction Submissions: If you submit a correction or update about a tournament listing, we collect your email address (optional) and the details you provide about the correction.
  • Tournament Submissions: If you submit a tournament for inclusion in our directory, we collect the event details and any contact information you provide.

2.2 Automatically Collected Information

When you visit our Site, we may automatically collect:

  • Log Data: Your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
  • Device Information: Information about the device you use to access our Site, including device type and screen resolution.
  • Location Data: General geographic location based on your IP address (city/state level only).

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Site
  • Send you newsletters and updates about pickleball events (if you've subscribed)
  • Process and respond to correction submissions
  • Improve our Site and user experience
  • Analyse usage patterns and trends
  • Detect, prevent, and address technical issues or abuse
  • Comply with legal obligations

4. Cookies and Tracking

Our Site uses cookies and similar tracking technologies to enhance your experience.

4.1 Types of Cookies We Use

  • Essential Cookies: Required for the Site to function properly, including authentication cookies for administrative access.
  • Preference Cookies: Remember your preferences such as favourite tournaments (stored locally in your browser).
  • Analytics Cookies: Google Analytics sets cookies that help us understand how visitors find and use the Site, such as which pages are popular and how people move between them. This information is reported to us in aggregate and we do not use it to identify you personally.

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our Site.

5. Third-Party Services

Our Site may use third-party services that collect information:

  • Google Analytics: We use Google Analytics 4 to measure how the Site is used. Google receives your IP address, the pages you view, and general information about your device and browser, and sets the analytics cookies described above.
  • Vercel: Our Site is hosted by Vercel, which logs access data for security and performance purposes and provides us with aggregate page analytics.
  • Turso: Our database is operated by Turso and holds the listings we publish along with information you submit, such as newsletter subscriptions and corrections.
  • Resend: When we send you email, such as a subscription confirmation or a newsletter, delivery is handled by Resend, which processes your email address for that purpose.
  • OpenStreetMap/Leaflet: We use mapping services to display tournament locations. These services may collect usage data according to their own privacy policies.
  • Sponsors and advertisers: Some links on the Site are paid placements. If you click one you leave our Site, and the destination may record that you arrived from us and set its own cookies. We do not pass your personal information to them, and their own privacy policies apply once you leave.

Each of these providers handles your information under its own privacy policy. We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Email subscriptions are retained until you unsubscribe. Correction submissions are retained for record-keeping purposes.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Under Australian privacy law, you have the right to:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete personal information.
  • Deletion: Request deletion of your personal information (subject to legal requirements).
  • Unsubscribe: Opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
  • Complaint: Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached your privacy.

9. Children's Privacy

Our Site is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

10. Overseas Disclosure and International Users

Our Site is operated from Australia and we use Australian-based services wherever practical. Several of the third-party services described in Section 5 are global providers, so your information is likely to be disclosed to recipients outside Australia.

This means information such as your IP address, usage data and, where you have given it to us, your email address may be stored or processed overseas. We take reasonable steps to use established providers who are subject to their own privacy obligations, but overseas recipients may not be bound by the Australian Privacy Principles. By using our Site and submitting information to us, you consent to this disclosure.

If you access our Site from outside Australia, your information may equally be transferred to and stored in Australia.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: contact@pickleballeventsaustralia.com